International Delivery Time

Orders placed after 9:00 am Monday to Friday (Hong Kong time) will be processed within 3 business day. Please allow extra time for your order to be processed during public holidays and busy periods.

If you do not receive a tracking confirmation after 5 business days from the day you completed your payment, please kindly contact our customer service representatives at info@1800-paradise.com for more information.

Import Taxes & Duties

Please be advised that import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the regarding destination. Payment of these charges and taxes is the responsibility of the recipient and will not be covered by 1800-paradise.

Customs & Regulations

Customers should check local postal regulations for restricted items, as 1800-paradise cannot be held liable for any items that are not accepted into the regarding country.